Privacy policy

Privacy Policy

Last updated: April 26, 2026

This Privacy Policy describes how FiveM-Lab (operated by MANTIS INTERACTIVE LTD, hereinafter "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from fivem-lab.com (the "Site").

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

 

  • Contact Information: Name, billing address, shipping address, email address, and phone number.

  • Financial Information: Payment details (processed securely via encrypted gateways), transaction history, and payment confirmations.

  • Device Information: IP address, browser type, time zone, and cookie data.

  • Order Information: Details of the digital assets (MLOs, scripts) or physical goods you have purchased.

2. How We Use Your Personal Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you informed of new products, services, and offers.

  • Service Delivery: To fulfill our contract with you (delivering digital files or physical items).

  • Security: To screen orders for potential risk or fraud.

  • Communication: To provide you with information or advertising relating to our products or services (based on your preferences).

3. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. International Transfers

As a company registered in the United Kingdom, your data may be processed and stored in various jurisdictions, including the UK, EU, and USA. We ensure that any transfers out of the UK or EEA are protected by recognized legal mechanisms, such as Standard Contractual Clauses.

5. Your Rights

If you are a resident of the UK or the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

 

6. Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

7. Security

We take the security of your data seriously. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure. We recommend using strong passwords and not sharing your account details.

8. Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at musiienkoillia@gmail.com or by mail using the details provided below:

MANTIS INTERACTIVE LTD Company Registration Number: 17153915

Registered Address: 128 City Road, London, EC1V 2NX, UNITED KINGDOM